Rule Detail Report

The Rule Detail Report shows the decisions made by specific rules and lists the accounts affected by those decisions. For a single transaction, a rule can generate multiple decisions, which are each displayed on a separate row.

This report provides managers and supervisors information on how efficiently certain rules are working. If certain rules affect many accounts, managers and supervisors may want to investigate why this is happening and whether the rule should be rewritten to perform better.

Note: The time values shown in this report reflect the time in the database server, not necessarily the time zone set in the Case Manager User Settings page. A time that is shown as 8:15 PM PST, January 1 in the Case Manager is shown in the reports as 4:15 AM January 2 if the database server is set to GMT. That same time would be shown in the report as 11:15 PM January 1 if the database server is set to Eastern Standard Time.
Report Prompts:
  • Client
  • Rule Set
  • Rule
  • Mode
  • Decision
  • Account (optional)
  • Service (optional)
  • Report period (Start Date and End Date, optional)
Field name Description
Report Period

Date range for the report. The format on the report includes the text Report Period: <From Date> to <To Date>.

Rule

Name of the rule.

Decision

The decision made when the rule acted on the transaction.

Account

The account number affected by this rule within the report period.

Service The PAN affected by this rule within the report period.
Date/Time

The date and time when the particular rule acted on the transaction.

Mode

Mode in effect when the rule acted on the transaction. Modes can be Production or Test.

Rule Detail Report Fields
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