CreateQueueAttributeString

Syntax: CreateQueueAttributeString(name, value)

Arguments:

  • name is any descriptive name that you wish to give the queue attribute.
  • value is any text string or field name to be found in a case, such as account number, customer name, address, vendor, or other information.
    Note: The value is limited to a length of 128 bytes.

Return Type: Void

Description: This function adds attributes that describe the queue in the Case Manager Queue Editor.

Example: 

CreateQueueAttributeString("HighScore550Rule","HighScoreQueue")
In this example, the name-value pair is the rule name, HighScore550Rule, and the name of the queue, HighScoreQueue. The Case Manager Queue Editor filtering criteria can use these attributes to set up search criteria where QAV 1 Name =HighScore550Rule and QAV 1 Value = HighScoreQueue.

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