CreateAccountCase (Deprecated)
Available in Free Form Editing and in the Action menu of the Structured Editing, CreateAccountCase creates a case on a service.
Syntax:CreateAccountCase()
Arguments: None
Return Type: Void
![]() | Note: TriggerCase replaces
CreateAccountCase, which has been deprecated starting in version 6.3.
|
Description: This function creates a case based on the service. The service is the payment instrument, which is also known as the Primary Account Number (PAN). PAN corresponds to the number physically embossed on the payment (debit or credit) card.
The function adds a name-value pair to the scoring response message that Falcon sends to a client-defined location, usually the payment authorization system. The name in the name-value pair is
origAcctCase
. The value is blank (' ').
Case suppression occurs after the scoring response message is sent. If the scoring response message indicates that a case was created, it's possible that the creation was actually suppressed. SuppressCase() suppresses case creation.
ForceCase will create a case even if a case is in the suppression period. TriggerCase will not create a case if a case is in the suppression period.