SuppressCase
Syntax: SuppressCase(string caseLevel)
Arguments:
- caseLevel specifies the level at which the function acts. Valid values are
CUSTOMER,ACCOUNT, andSERVICE.
Return Type: Void
Description: Suppresses case creation at all levels. This function is available only in free form editing. In structured editing, you can use the freeform editor to add this function by selecting
Freeform expression when clicking
Add Rule Action.
 | Note: SuppressCase replaces
SuppressAccountCase and
SuppressCustomerCase, which have been deprecated starting in version 6.3.
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